Privacy Policy

Courtney Noelle ("Courtney Noelle," "I," "me," or "my") respects your privacy. This Privacy Policy explains how I collect, use, share, and protect information when you visit my website, book a shoot through my online ordering system, engage with my advertisements, or contact me about my photography services.

1) Information I Collect

I may collect the following types of information:

A. Information you provide to me

  • Name

  • Email address

  • Phone number

  • Brokerage or business name

  • Property or listing address for the shoot

  • Billing and payment details (processed securely through my payment provider)

  • Messages or booking details you submit through my order form, email, text, or social media

B. Information collected automatically

When you interact with my website or ordering system, I may automatically collect:

  • Device information (browser type, operating system, device identifiers)

  • IP address (approximate location)

  • Pages viewed, time on site, clicks, and referring/exit pages

  • Ad interaction data (for example, whether you clicked an ad)

C. Information from third parties

I may receive information from advertising and analytics platforms about ad performance and engagement, such as aggregated insights and conversion events.

2) How I Use Your Information

I use information to:

  • Respond to inquiries and provide quotes about my services

  • Schedule and deliver requested services (real estate photography, video, aerial/drone, virtual tours, and related media)

  • Calculate service pricing, including travel fees based on property location

  • Process payments and maintain billing records

  • Send communications such as appointment confirmations, delivery notifications, follow-ups, and service updates

  • Deliver finished photos and marketing materials, and host property/listing pages

  • Improve my website, ordering experience, and services

  • Run and measure advertising campaigns

  • Detect, prevent, and protect against fraud, abuse, or security issues

  • Comply with legal, tax, and accounting obligations

3) Cookies and Tracking Technologies

I may use cookies, pixels, and similar technologies to understand website traffic and improve my marketing and ordering experience. This can include analytics tools that measure how visitors use my site, and advertising tools that measure ad performance or show relevant ads to people who have previously visited my website. You can manage cookies through your browser settings, though blocking them may affect how parts of my site function.

4) How I Share Information

I do not sell your personal information.

I may share information with:

  • Service providers that help me run my business, such as my online ordering and delivery platform, payment processors, scheduling and communication tools, analytics, and website hosting

  • Advertising and analytics platforms to measure and improve performance

  • Legal and compliance recipients when required by law, subpoena, or to protect rights and safety

  • Business transfers if I am involved in a merger, acquisition, or sale of business assets

5) Property Images and Listing Content

Photos, video, and other media I create for a listing may be delivered to you and, at your direction, published on multiple listing services (MLS), real estate websites, and marketing channels. You are responsible for how listing media is used once delivered. If a shoot involves the interior of an occupied home, I recommend obtaining any necessary permission from the property owner or occupant before publication.

6) Data Retention

I keep personal information only as long as necessary to:

  • Provide and deliver my services

  • Maintain business and order records

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce my agreements

7) Your Choices and Rights

Opt out of marketing. You can opt out of marketing emails by using the unsubscribe link, reply STOP to opt out of marketing texts, or contact me directly.

Cookies. You can manage or block cookies through your browser settings.

Access and updates. You may request access to, correction of, or deletion of the personal information I hold about you by contacting me using the details below.

8) Data Security

I use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage over the internet is completely secure, so I cannot guarantee absolute security.

9) Children's Privacy

My services and marketing are not directed to children under 13, and I do not knowingly collect personal information from children.

10) External Links

My website or ads may link to third-party sites. I am not responsible for the privacy practices of those third parties.

11) Changes to This Policy

I may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the latest version.

12) Contact

If you have questions about this Privacy Policy or your data, please contact me.